• Kashie Kau has four plans ranging from 2,200 yen (tax included) to 9,800 yen (tax included), so you can choose works based on price.
• There are collections of paintings by techniques such as oil painting and watercolor painting, as well as themes such as mountains and animals, so you can find the perfect piece from there.
• If you are having trouble deciding what kind of piece you want, please feel free to consult with our staff, who will be happy to suggest pieces that meet your needs.

• The first order will be shipped free of charge. Many of the artworks come with frames, so you can rent them and hang them up right away.
  (Please display any artworks without frames as is.)
  

• You can exchange your piece for a new one one month after your piece arrives.
• When exchanging or returning an item, please pack it in the cardboard box it arrived in and return it.
• If you wish to cancel, please contact us via your My Page, email, or phone at least 10 days before your next renewal date.
  
  

• At Reino Art, most of the artworks available for rental are also available for purchase.
• If the purchase price is listed on the rental page of the work, it can be purchased, so please feel free to contact us.
• Once you tell us that you would like to purchase, we will create a purchase page just for you. We will send you the URL by email, so please purchase from there.
• If you purchase during the rental period, you will be charged the rental fee and the cost of the work.
  

・There is no long-term rental period. You can rent for as little as one month.

・You can purchase all works except for "rental only works". Please send us the necessary information and the title of the work from the form on the work details page, or contact us by email.

- In the unlikely event that we are unable to deliver a work that you have ordered, such as a limited number of works or a work that the artist is selling/renting elsewhere, we will refund your order immediately once we have confirmed the facts.

・If the shipment of the work is significantly delayed (for more than one month) due to the artist's circumstances, the fee will be charged from the month the work arrives.

- Shipping is free for the first delivery, but you will be responsible for shipping costs for any subsequent exchanges.

・If the artwork or frame is damaged or lost during the rental period, we may charge you for the artwork (e.g., intentional damage, discoloration due to cigarettes, damage due to fire, etc.).

・The subscription renewal date is one month after the application date.

・If you wish to cancel, please apply for cancellation from your My Page, email, or phone at least 10 days before the next renewal date and send us the work. After receiving the work, we will inspect it and send you an email confirming your cancellation.

If you have any other questions, please contact us at the following address.