About delivery methods and shipping fees
All items except for certain large items will be shipped by Yamato Transport, Seino Transportation, or Japan Post.
Also, shipping fees vary depending on the shipping area.
[About in-store pickup at Galleria Reino Fukuyama store]
If you pick up your order in store, shipping is 0 yen.
When you receive your item, please contact us by email ( fukuyama@reino-art.com ) or phone ( 084-927-3500 ) to confirm.
If you wish to pay in store, please select bank transfer as your payment method.
[About lightweight art supplies]
Lightweight art supplies will be shipped anywhere in Japan for a flat rate of ¥430 (¥370 until September 27, 2024).
*Limited to art supplies. For lightweight items, you can check the shipping cost after entering your address on the shopping cart payment screen.
[Shipping costs for art supplies by region (tax included)]
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■Hokkaido Lightweight: ¥430
Regular price: ¥2,260
Regular price or more: ¥2,570
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■ Tohoku
Lightweight: ¥430
Regular price: ￥1,380
Regular price or more: ¥1,690
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■ Kanto and Shinetsu
Lightweight: ¥430
Regular price: ￥1,250
Regular price or more: ¥1,550
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■Hokuriku/Chubu Light Weight: ¥430
Regular price: ￥1,250
Regular price or more: ¥1,550
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■Kansai, Chugoku, Shikoku, Kyushu Lightweight: ¥430
Regular price: ￥1,130
Regular price or more: ¥1,430
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■Okinawa
Lightweight: ¥430
Regular price: ￥1,970
Regular price or more: ¥2,610
[Shipping costs for frames by region (tax included)]
Shipping costs for frames vary depending on the size of the frame.
・Check the shipping cost for the drawing
・Check shipping cost for oil
・Check the shipping cost for the OA amount and the award amount
(This applies to office paper sizes.)
[Delivery days]
Normally shipped within 7 business days after payment is confirmed.
If the item is out of stock, we will contact you in advance.
*Closed every Saturday.
[How to order]
1. A customer orders a product.
2. You will receive an order confirmation email (automated).
*If you are using your carrier's spam filter, please set it up so that you can receive emails from "info@reino-art.com".
If you make a mistake when entering your email address, you will not receive a confirmation email.
please note.
3. When the product has been shipped, we will send you an email confirming that the product has been shipped.
*You can check the delivery status of your product using the URL provided in the product shipping confirmation email.
If you do not receive an order confirmation email from the date of your order, please contact us by email or phone.
Contact details:
Galleria Reino Fukuyama Store Phone: 084-927-3500
Email address: fukuyama@reino-art.com